Who seeks, who finds

Accessibility

spoken language & surtitling

Because we operate in the multilingual city of Brussels, our own productions are performed in Dutch, French, English, Arabic etc., and are surtitled in one and sometimes two languages. Our ultimate aim is to provide surtitles in two languages for all productions. For each production is mentioned which language is spoken and what surtitling is planned.

people with reduced mobility

We want everyone to be able to visit KVS as comfortably and independently as possible. If you use a wheelchair, we ask you to book your tickets in advance by phone on +32 (0)2 210 11 00 or send an email to info@kvs.be. When making your reservation, please let us know whether you use a manual or electric wheelchair and whether you will remain in your wheelchair during the performance. This allows us to prepare your visit and your seat as well as possible.

To avoid any unpleasant surprises, we are pleased that the KVS buildings have been thoroughly mapped by DUX from an accessibility perspective. Below, you will find more practical information about the accessibility features and facilities available at KVS BOX and KVS BOL.

Entrance

  • Presence of changes in level: Yes
  • A platform lift (110 × 115 cm) is available to overcome the change in level
  • The building entrance is easily accessible: Yes
  • Entrance doors open automatically: No
  • There is sufficient freedom of movement within the building: Yes

The entrance doors do not open automatically. Depending on the weather conditions, we open the doors for you in advance, so that you can enter and leave the building independently.

Would you prefer to find your way around independently, or would you rather have some assistance? Both are absolutely fine. Our front-of-house and theatre teams are happy to help whenever you need it. Feel free to contact us in advance if you have any specific needs or questions, so that we can discuss together what would work best for you.

Toilet

  • Accessible toilet available: Yes (2x KVS BOX, 2x KVS BOL)
  • Door width: 93 cm
  • Toilet seat height: 50 cm
  • Grab bars available: Yes
  • Wheelchair-accessible washbasin: Yes, 73 cm

Lift

  • Lift available: Yes
  • Lift area: 1.4 m²
  • Door width: 90 cm
  • Depth: 154 cm

Theatres

  • Wheelchair accessible: Yes
  • Capacity:
    • KVS BOX: 2 wheelchair spaces
    • KVS BOL: 4 wheelchair spaces

The numbers indicated correspond to the standard capacity. If more wheelchair spaces are needed, we can, where possible, provide additional spaces. In that case, please contact us in advance so that we can make the necessary arrangements for you.

Bar/Restaurant

  • Clearance under the restaurant tables: 72 cm

Common areas

  • Presence of changes in level: Yes
  • Wheelchair ramp available: Yes
  • Platform lift available: No
  • Flooring is wheelchair-friendly: Yes

Parking / Public transport

  • Accessible parking spaces:
    • Hooikaai 25
    • Hooikaai 43
    • Interparking De Brouckère
  • Surface material of these parking spaces: Paving stones
  • Accessibility of the building from the parking spaces: Moderate
  • Accessible tram stop:
    • Yser

The raised crossings between the pavements can sometimes be quite steep, making them difficult for some people to navigate independently. We have raised this issue with the city on several occasions and continue to bring it to their attention. Do you need assistance? Please let us know, we are happy to help.

Other

  • The building has charging points for mobility scooters: No
  • Assistance dogs are allowed: Yes
  • Audio support: Yes

On the DUX website, you’ll find a detailed overview of KVS BOX’s accessibility features, with additional practical information and photos. If you still have questions about accessibility or would like to discuss your visit in advance, please don’t hesitate to contact us by phone. We’ll be happy to help.